WhatsApp has announced a new feature that allows people in four select cities to book and pay for their metro tickets via the messaging app. The cities where this feature is being rolled out are Mumbai, Delhi, Bengaluru, and Kolkata.
With this new feature, users can book and purchase their metro tickets directly through the WhatsApp app. They will also receive a QR code that can be scanned at the metro station to gain entry.
The feature has been introduced in partnership with the Indian government’s digital payment platform, Bharat Bill Payments System (BBPS).This move is expected to provide a convenient and contactless way of buying metro tickets for commuters in these cities.
It will also help to reduce long queues at the ticket counters and promote the use of digital payments.This latest feature from WhatsApp is part of the app’s ongoing efforts to expand its offerings and provide users with more services.
With its huge user base and widespread popularity in India, the messaging app is well-positioned to offer a variety of digital services to its users.
The introduction of metro ticket bookings is just one example of how WhatsApp is seeking to make life easier for its users in India.
